A Proven Remote Management Model for Storage Owners
Reduce operational burden, maintain consistent service, and gain confidence knowing your facility is professionally managed by the Lock & Lead Self Storage Managment team.
With years of experience owning, operating, and managing self-storage facilities, we understand what it takes to run a successful site. Our approach combines proven systems, responsive customer service, and disciplined operational processes to improve efficiency, occupancy, and the overall customer experience.
Lock & Lead partners with storage owners who value a professional, dedicated management solution and want their facility operated to a high standard — without the overheads of on-site staffing. Through our remote management model and deep integration with StorMan, we help owners achieve better outcomes and long-term value.
01.
Truly Hands-Off
Professional Management
We take full responsibility for the day-to-day operation of your facility — customer enquiries, payments, arrears, move-ins and move-outs — allowing you to step back with confidence knowing your business is being managed by experienced self-storage professionals, not generalist staff or real estate agents.
02.
Lower Overheads
Our remote management model eliminates the cost and risk of on-site staffing while delivering faster response times, consistent processes, and improved customer experience, resulting in stronger occupancy, smoother operations, and better long-term facility performance.
Lower overheads, faster response times, and a dedicated team managing your facility remotely.
Perfect for:
Owners wanting hands-off income while trusting experienced professionals to maximise performance.
- Dynamic Monthly Pricing Adjustments
- Monthly Revenue Optimisation
- Monthly Financial Reporting
- Organisation of General Maintenance and Upkeep
- Customer Enquiries and Support
- Online Rental and Reservation Management
- Tenant Onboarding and Move-in
- Rent Collection and Billing Management
- Tenant Issue Resolution
- Unit Maintenance and Inspection Coordination
- Tenant Termination and Move-Out Coordination
- Customer Access and Security Management
- Eviction and Arrears Management
Perfect for:
Hands-on owners who want more time and efficiency without losing touch with their business.
- Tenant Inquiries and Support
- Online Rental and Reservation Management
- Tenant Onboarding and Move-in Coordination
- Rent Collection and Billing Management
- Tenant Issue Resolution
- Unit Maintenance and Inspection Coordination
- Tenant Termination and Move-Out Coordination
- Tenant Access and Security Management
- Eviction and Delinquency Management
Our Onboarding Process
Initial Consultation &
Facility Review
We start with a free call to learn about your facility, challenges, and goals—no pressure, just honest advice. If you facility meets our requirements, our work begins.
Tailored Management
Proposal
After our assessment, you’ll receive a customised management model—Full or Admin—built around your needs and preferred level of involvement.
Service Agreements
& Handover
We formalise the partnership, gather access to systems and documents, and prepare your site for a seamless transition.
System Integration
& Setup
We begin setting up or implementing management software, payment systems, merchant accounts, online profile and security systems.
Tenant Onboarding &
Final Inspection
We standardise lease agreements, import tenant databases, and set up clear, professional communication channels to support tenant satisfaction and retention.
Go Live with
Ongoing Support
Your facility is officially under management. We handle the day-to-day, keep you informed, and support your long-term success.
Let’s Talk About Your Facility
Ready to take the stress out of managing your self-storage business? Whether you’re exploring management support, looking for expert consultancy, or just have a few questions—we’d love to hear from you. Reach out today and discover how Lock & Lead Self Storage Management can help your facility run smoother and earn more.